Campaigns

Stashboards

• How to send a push notification
• Guide: Multiple Images and Videos
• How to: Stashboard header feature
• How to Create a Campaign- SMS/MMS

Campaign Guides

• How to send an email campaign
• Rewards and Offers
• Campaign Overview KPIs
• Email Reporting Guide
• Twitter Campaigns
• Guide: Compare Campaigns

See all 17 articles

Best Practices

• Video: How to Request a Sponsored Brand Campaign in the CRM
• Timing SMS Marketing Campaigns

10 Minute Insights

• Unlocking the Optimized Experience Via Secure Links

FAQ

• Video: Text Credit Count
• Video: Sending a Test Campaign
• Video: Audience Creation
• Video: Segmenting a Campaign
• Multi-Method Send
• Video: Instant Points Extension

See all 13 articles

Autoconnects

Autoconnect Guides

• Video Autoconnects Categories
• Video: Autoconnect Credit
• Video: Bonus Points Extentions
• Autoconnect Guide
• Guide: Points Expiration Autoconnect
• Guide: By location after visit autoconnect

See all 15 articles

Best Practices

• Autoconnect Suggestions

Customers

Customers Guides

• How to create a pin code
• Guide: Audiences
• Guide: How did you hear about us
• Consumer-Facing Explainer: How to Enroll Via Join Link
• Guide: How to Enroll Customers via POS & E-Signature

Best Practices

• Communicating with your members

FAQ

• How to merge duplicate profiles
• Video: Audiences Need to Know
• How do I add employees into Springbig?

Loyalty Program

Loyalty Program Guides

• Loyalty Points
• Guide: Points Expiration
• Guide: Loyalty By Location
• Quick Guide: Bonus Engine
• Guide: Bonus Engine
• Video: Setup Loyalty By Location

See all 8 articles

FAQ

• Video: Disabling Loyalty by Location
• Video: Audience need to know
• Video: PPD to PPV
• How To: Wallet Reward Redemption
• How do we add/deduct points?
• How can I check a customers point balance?

Home

Home Screen Guides

• Guide: Home Screen

Support

• Extensions
• Video: Credit Usage During Billing Cycle

FAQ

• How to Integrate
• Subscriptions
• Video: Static Headers

Learn

• Springbig Learnings

Insights

One-Pagers

• Insights +

Consumer Mobile App

Guides

• App Customization Guide

Budz (Referrals)

Budz Guides

• Budz
• Guide: Budz Set Up Guide
• Value Proposition: Digital Customer Referral Tracking & Reward Solution

Best Practices

• Webinar: Acquire New Vips w/Budz Referral Solution

Blog

• Turn Influencers into Referrers- Blog

Cannabis Brand Sponsors

Brands Guides

• Guide: Brands Marketplace Caddie
• Quick guide: Brands marketplace sponsorship request form (retailers)
• Guide: (Retailers) co-marketing campaign creation
• Guide: How to Send a Brand Sponsored Campaign

Check-in

Check-in Guides

• Guide: How to Add Wallet to Home Screen
• How to Use Check-In & Add/Remove Points

Reports

Reports Guides

• Reporting
• Video: Downloadable Reports
• Video: Reporting Overview
• Video: Reporting Date Range
• Video: Reporting Date Range
• Video: Bonus Engine Explanation

See all 20 articles

Impact Report

FAQ

• How to - Targeting members in a campaign

Settings

Settings Guides

• Setting up your platform
• Guide: Uploading your creative images
• Member Offers Guide

FAQ

• Member List Management
• Video: Points Expiration Settings
• Video: Enabling Program Settings
• Video: Stashboard Themes
• Video: Recharge Credits
• How can I change my credit card information?

See all 7 articles

Feedback Customer Surveys

Feedback Guides

• Feedback by springbig

3rd Party Integrations & Partnerships

Current Integrations/Partnerships

• Webinar: POSaBIT x Springbig Integration
• Value Proposition: Weedmaps x Springbig Integration
• Webinar: Weedmaps x Springbig Integration
• Value Proposition: Headset x Springbig Integration
• Webinar: New Headset x Springbig Integration

POS Integration Guides

• Indica Online Guide
• Flowhub Maui Guide
• Profitek POS Guide
• Cova POS Guide
• Blaze POS Guide
• 365 Cannabis Guide

See all 12 articles

eCommerce Integration Guides

• Buddi Ecomm Guide
• I Heart Jane Ecommerce Guide
• Dutchie Ecommerce Guide

Other Integration Guides

• Pluggi Integration Guide
• Mailchimp Guide